Eau Claire (WQOW) – With the possibility of strong storms in our area Friday night, Xcel Energy is getting ready by putting extra staff in place.
More: WQOW Weather
Xcel says they have more than 250 employees ready to roll in Minnesota and Wisconsin to restore power if need be.
“During an outage our priority is to restore power to our customers as quickly and safely as possible,” said BJ Rauckman, senior director for Distribution Operations for Xcel Energy-Wisconsin. “We strategically place our crews and partners so they are ready to respond if severe weather hits. In addition to preparing our crews, we strongly encourage our customers to take steps to remain safe during severe weather.”
So, how do you report an outage?
Customers can help Xcel Energy get a jump on power restoration by reporting outages. Customers have a number of ways to report their outage.
- Xcel Energy mobile app available on iOS and Android
- Online at xcelenergy.com/out
- Text ‘OUT’ to 98936 to report an outage, or text STAT to the same number to check the status of a power outage.
- Call 1-800-895-1999 and follow the prompts—the automated phone reporting system lets customers report outages in less than 60 seconds. Once the cause of the problem is identified, the system or an Xcel Energy representative will provide customers with an estimated restoration time.