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Eau Claire police say Apple Watch can accidentally call 911

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Emergency 911
Credit: ECPD

Eau Claire (WQOW) - Eau Claire police said a spike in accidental 911 calls could be tired to a new piece of technology.

In a video posted to Facebook, the department shows how the Apple Watch can easily dial 911. Police said it could be the reason for a sudden rise in accidental emergency calls.

So far this year, the dispatch center has received 121 fake calls.

They say if you do call 911 on accident you should stay on the line and let the dispatcher know you made a mistake. They also recommend checking your smartwatch settings so you know how they work.

Last year, police said officers were sent out to investigate more than 1,000 accidental calls taking time away from other important work.

Did you know your Apple Watch can dial 911? This is great if you need it, but not so great if you call by accident. In 2019 the Eau Claire Communications Center received 3,688 accidental 911 calls. Officers were sent out to investigate nearly 1,000 of those calls, and our dispatchers took the time to make sure nobody needed assistance for the other 2,500. So far in 2020, our local dispatch center has received 121 accidental 911 calls. Here are some steps to prevent accidental 911 calls: • Check the settings on your smartphones or smartwatches so you know how they work.• Don’t let children play with your phone.• Know that wireless phones without a current calling plan are still capable of calling 911. • And… if you do accidentally call -- stay on the line, provide your information, and let the dispatcher know it was accidental.

Posted by Eau Claire Police Department on Tuesday, January 14, 2020

Stephen Kelley

Stephen Kelley joined the News 18 team in August 2006. He is currently the Executive Producer.

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