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‘Better flow’ behind changes coming to the Eau Claire library

Eau Claire (WQOW) — Soon, some features inside Eau Claire’s public library will shift, to offer you a better experience.

Wednesday, work began to relocate a few services inside the library. Staff told News 18 a new information desk will be added to the second floor, all the internet computers will move to the second floor, more self check-outs will be added and the youth lounge will move to the first floor. Officials said this is to help library operations flow more naturally.

“It’ll be easier for the customers to find staff to help them, easier for us to provide that assistance,” said Isa Small, programming and communications director at the L.E. Phillips Public Library. “Once we get the shelving on the first also, it’ll make browsing a lot easier and allow us to promote specific parts of the collection a little better.”

Small said it will take a couple months to get everything situated, but there shouldn’t be any interruptions in service.

As we’ve reported, officials want to expand the library, but the effort still needs $11.5 million to make it happen. In the meantime, Small said these changes will help meet current needs, and could easily change again, once expansion plans become more concrete.

You can find more information on the library expansion plan here.

Samantha Wensel

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