Antenna users: RESCAN NOW to continue receiving WQOW, ABC programming

(WQOW) – Changes are coming to those of you who receive WQOW and other local television stations using an antenna.

In order to keep watching your channels, you will need to rescan your TV or converter box when your TV station changes frequencies. Because stations are required to move at different times, you may need to rescan more than once.

Our Rescan day is planned for September 7 at 11 a.m. You will need to rescan your TV on that date when we move to a new frequency. Once you rescan you’ll still find us at the same place on channels: WQOW-18, La Crosse-Eau Claire CW 18.2 and Decades 18.3.

Select “scan” or “autotune” from your TV or converter box control menu to start the scanning process. You can usually find instructions by pressing the “set-up” or “menu” buttons on your television or digital antenna remote control. If you have difficulty, consult your owner’s manual for more detailed instructions on how to run a channel scan, or contact customer service for your TV or converter box manufacturer. Once your rescan is complete you will still find your favorite stations on the same channel number as before.

If you watch TV through a cable or satellite service, you do NOT have to rescan. Your service provider will do it for you. However, ALL viewers will see black for 30-45 minutes as the change takes place. Please know this is normal and we will get you back to your favorite ABC programming ASAP.

Watch the video on www.TVAnswers.org for more information on rescanning. Make a plan to rescan!

If you have questions about the rescan, please call 715-852-5970.

Clint Berge

Clint Berge

Clint Berge is the Social Media & Digital Content Manager for Eau Claire's Own WQOW News 18. Report any website issues to him at cberge@wqow.com

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